I have just spent 45 minutes in endless loops trying to sign in with my old login, sign in with my Apple login, change the password and sign in, etc., etc.
After connecting easily dozens and dozens of times in the past, it will no longer do so. It connected quickly and was a joy to use. It worked smoothly, elegantly, without a problem. I had tried several competing products, many of which worked but had some flakey performance or connection issues. I purchased Parallels Access about a year ago in search of a better remote access to a Windows machine from my iPad. I actually need this product and can’t wait any longer. I’ve uninstalled Access because it doesn’t work for me and tech support is no help and the knowledge base is no help and the app hasn’t been updated with a fix in over 2 months. I had read that article, which also says your investigating the issue. It’s great when it works, but honestly, I’ve had far to many hours spent with tech support to be able to recommend this product.Įdit To Respond to Developer. I cannot depend on them.I had to switch vendors and essentially waste the remainder of my subscription fee.beware. I spent a lot of time with tech support, sent reports and logs.only to find out that it’s a known issue.
While typing my password from my iPad so as to log onto my Mac nothing appears on the Mac.in other words you type, but nothing is received on the Mac and you can’t log in. For the last 2 months or so the product has been unusable. I started using this product when it came out.
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